Frankie Ballard’s Country Christmas

Dear Frankie Ballard Event Attendees,
We are thrilled to host the return of Frankie Ballard at the historic Kalamazoo State Theatre.

How big of a purse can I bring?
You can bring any purse or bag with the dimensions of 8 inches wide
by 5 inches tall with a width of 2 inches or less. If your purse does not
meet the above requirements, you are allowed to bring a clear plastic bag,
no larger than 1 gallon, into the venue with your belongings.

What time does the show start and when will doors open? What if I need ADA assistance? 
Doors: 7:00pm || Start Time: 8:00pm

We suggest that you arrive early in order to avoid the line and to pass through security check points. We look forward to a great night! Anyone with ADA needs and requiring additional time to be seated may enter 15 minutes prior to posted door time. For more information about accessible seating click here. Please be advised that event times are subject to change due to a variety of conditions including inclement weather, illness, and transportation delays that are out of our control. For this reason, any delayed events performing on the original event date are nonrefundable.

I have VIP, what do I need to know?

VIP ticket holders will receive an email from the company organizing the VIP 1-3 days before the event.  Please keep an eye on your spam folder.  Plan on arriving to our venue early for a pre-show event with Frankie that will start at 4:30p.m.  If you do not receive an email from the company organizing VIP with the specifics by Saturday please give us a call so we can help address your questions at 269-345-6500.

I may need to take a break, is there intermission?

Midway through the show we will have a quick intermission for you to stretch your legs, grab a drink, or use the restroom. Restrooms are located both downstairs and upstairs on the east side of the building where you entered the venue doors.

Why should I arrive early?

•There will be a shorter line entering the venue once doors open versus right before show time. We suggest that you arrive early to pass through security check points such as wanding and bag checks in a timely manner.

•Check out the merchandise! The artist and Kalamazoo State Theatre will have branded apparel and items available for sale.  KST will have discounted merch day of show!

•Grab a drink at our full bar with multiple points of sale.

•This event will have a photo station in the upstairs level to capture your group’s awesomeness.

•Find your seats before the show begins. Please ask an usher for seating location assistance.

Are tickets still available, I have a friend asking about them? 
Only single seats remain! Walk ups welcomed day of show 3:00p.m. until 8:30p.m. but not guaranteed. Secure your tickets online here.

What is the camera & mobile device policy?

Unless otherwise posted, absolutely NO professional photography, audio or video recording of any kind is allowed during the performance. Cell phone photography and point-and-shoot cameras are allowed. Professional cameras and detachable lens cameras are not allowed in the venue unless approved by management.

Will I be searched prior to entering the theatre?
Please arrive early and expect delays. Due to heightened security
measures all patrons are subject to search, pat down, and wanding. The
following items are not allowed in the venue: guns, knives, lasers, tasers,
mace, glass items, cameras, selfie sticks, outside food or beverage, no
bags or purses over the dimensions of 8 inches wide by 5 inches tall
with a width of 2 inches, and other items that may challenge public safety.
You can view our full list by visiting our frequently asked questions here.

Where can I park for this event?
Kalamazoo State Theatre’s main parking lot is located just south of the
theatre at the intersection of South Burdick & Cedar St. and is available
starting at 5:00p.m. for $10 per car. For additional parking options, please
view downtown Kalamazoo’s parking map here. Also in that link you can find tips for downtown parking, a map, and key.

How do I pick up Will Call tickets?
Will call tickets will be available for pick up at the Kalamazoo State
Theatre box office beginning at 6:00p.m. on the day of the event. We will need to see a valid photo ID and the credit card used to purchase the tickets to pick up from will call.

When will the box office be open?
Standard box office hours are Fridays 11:00a.m. – 6:00p.m. and show days
starting at 3:00p.m. Hours may vary on event days. Please see upcoming
hours below:
Fri 12/14: 11:00am – 6:00pm
Sat 12/15: 3:00pm – 8:30pm
Fri 12/21: 11:00am – 6:00pm

Will concessions and bar be open at this event?
Our concessions open at when doors open. We offer a full bar with
multiple points of sale throughout the venue & we accept cash or credit. All
concessions may be taken to your seat. Please make sure to try out our
new recycling initiative, The Yucket, when disposing of plastic

cups. Popcorn is available for purchase at the bar.

Check out our featured drink!

Any dining deals or food & drink recommendations? 
Fuze of Kalamazoo is located within a few blocks of Kalamazoo State Theatre and they are offering 10% off your total food purchase when you show your event ticket or mobile confirmation.  Fuze makes fantastic inFuzed cocktails, have a vegan, vegetarian, and carnivore friendly menu.  Stick around until their Sunday Funday brunch for chicken and waffles, bloody marys, or mimosas on tap.  We suggest dining in sometime between 5:30pm-6:30pm to avoid missing the show.Check out Fuze here!

Christmas Merchandise Sale:

HOLIDAY SALE! Kalamazoo State Theatre is offering merch at a discounted price! Grab an one-of-a-kind gift for someone special in your life, even if that certain someone is you. Merch can be purchased during open box office hours and when you are here for a show, just ask a staff member. Take advantage of this awesome deal the whole month of December! Deal ends 12/31.

GIFT CARDS AND MERCHANDISE AVAILABLE!
Give the gift of music & entertainment to your friends, family, and clients! GCs come in any amount and are good for any event. GCs are available in person only at the box office.
 

Upcoming Box Office Hours:

Fri 12/14: 11:00am – 6:00pm
Sat 12/15: 3:00pm – 8:30pm
Fri 12/21: 11:00am – 6:00pm