Outback Concerts Presents: Jessie James Decker WSG The Sisterhood Band

Dear Jessie James Decker Event Attendees,
We are thrilled to host JJD & The Sisterhood Band at the historic Kalamazoo State Theatre.

How big of a purse can I bring?
You can bring any purse or bag with the dimensions of 8 inches wide
by 5 inches tall with a width of 2 inches or less. If your purse does not
meet the above requirements, you are allowed to bring a clear plastic bag,
no larger than 1 gallon, into the venue with your belongings.

What time does the show start and when will doors open? What if I need ADA assistance? 
Doors: 7:00pm || Start Time: 8:00pm

We suggest that you arrive early in order to avoid the line and to pass through security check points. We look forward to a great night! Anyone with ADA needs and requiring additional time to be seated may enter 15 minutes prior to posted door time. For more information about accessible seating click here. Please be advised that event times are subject to change due to a variety of conditions including inclement weather, illness, and transportation delays that are out of our control. For this reason, any delayed events performing on the original event date are nonrefundable.

I may need to take a break, is there intermission?

There will be a brief intermission between The Sisterhood Band & JJD.  Please plan accordingly.

I have VIP tickets, what do I need to know?

Keep an eye on your email.  VIP information will be sent in a separate email.  Please expect to arrive early for a pre-show experience.

Why should I arrive early?

So there could be a line, do you offer SKIP THE LINE PASSES?
YES!  Why wait in the rain when you can skip the line?! Event tickets are sold out, this is a separate ticket that will grant you expedited entry into the venue. Skip The Line entry is located near the main entrance of the building.  Look for VIP / Skip The Line signage or ask a staff member.  Present your Skip The Line pass along with your event ticket for expedited entry and to avoid the public lines. Event tickets are sold out.  THIS IS NOT AN EVENT TICKET. Purchase your pass to SKIP THE LINE HERE! Only a limited number of passes available.

Are tickets still available, I have a friend asking about them? 
Great seats are still available.  Buy online 24/7 here or you can visit us day of show, Saturday, 3pm-8:30pm at the box office.

What is the camera & mobile device policy?

Unless otherwise posted, absolutely NO professional photography, audio or video recording of any kind is allowed during the performance. Cell phone photography and point-and-shoot cameras are allowed. Professional cameras and detachable lens cameras are NOT allowed in the venue unless approved by management.

Will I be searched prior to entering the theatre?
Please arrive early and expect delays. Due to heightened security measures all patrons are subject to search, pat down, and wanding.  Please have your ticket & ID ready and be prepared to open your coat or small purse. The following items are not allowed in the venue: guns, knives, lasers, tasers, mace, glass items, cameras, selfie sticks, outside food or beverage, no bags or purses over the dimensions of 8 inches wide by 5 inches tall with a width of 2 inches, and other items that may challenge public safety.  You can view our full list by visiting our frequently asked questions here.

Where can I park for this event?
Kalamazoo State Theatre’s main parking lot is located just south of the
theatre at the intersection of South Burdick & Cedar St. and is available
starting at 5:00p.m. for $10 per car. For additional parking options, please
view downtown Kalamazoo’s parking map here. Also in that link you can find tips for downtown parking, a map, and key.

How do I pick up Will Call tickets?
Will call tickets will be available for pick up at the Kalamazoo State
Theatre box office beginning at 6:00p.m. on the day of the event. We will need to see a valid photo ID and the credit card used to purchase the tickets to pick up from will call.

When will the box office be open?
Standard box office hours are Fridays 11:00a.m. – 6:00p.m. and show days
starting at 3:00p.m. Hours may vary on event days. Please see upcoming
hours below:

Thurs. 5/2: 3:00pm – 8:30pm
Fri. 5/3: 11:00am – 8:00pm
Sat. 5/4: 3:00pm – 8:30pm

Will concessions and bar be open at this event?
Our concessions open at when doors open. We offer a full bar with
multiple points of sale throughout the venue & we accept cash or credit. All
concessions may be taken to your seat. Please make sure to try out our
new recycling initiative, The Yucket, when disposing of plastic

cups. Popcorn is available for purchase at the bar.

Check out our featured drink for this event!

GIFT CARDS AND MERCHANDISE AVAILABLE!
Give the gift of music & entertainment to your friends, family, and clients! GCs come in any amount and are good for any event. GCs are available in person only at the box office.
Upcoming Box Office Hours:
Thurs. 5/2: 3:00pm – 8:30pm
Fri. 5/3: 11:00am – 8:00pm
Sat. 5/4: 3:00pm – 8:30pm